Hot wax - feedback

Phone:  02380 266999

Email: katy@otterbournebeauty.co.uk

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I usually have a regular brazilian or hollywood at a beauty salon in London (where i work), and pay Soho prices. But since being on maternity leave have been looking for somewhere more local – and what a find! The treatment with Katy went above and beyond any service I’d received before. In a nutshell this was the least painful and most thorough hollywood wax I’ve had.  Katy put me at ease immediately, was meticulous yet gentle and there was absolutely no tenderness afterwards. I don’t want to go anywhere else again!

I have struggled to find a decent place to go for a wax since returning from university. I could not recommend Katy enough, she made me feel comfortable, relaxed and fully informed me of the treatments without bombarding me with facts. I can honestly say it was the best waxing experience I have had and couldn't be happier. It is worth the 20 mile trip to know I am in highly professional hands and the results are exactly what I want. Thank you!!



Katy is brilliant at waxing!  I have my bikini line waxed every month and it never hurts!  She chats away while she’s working and you don’t even notice the hairs coming away!  In winter she even warms the treatment bed!  She puts you at ease and takes away any worries you may have about the treatment or exposing too much flesh!

My visits to Katy are always pleasurable.  We always set the world to rights and chat about allsorts!  Katy is entertaining and interesting and is completely discreet and professional.  

I would recommend The Garden Room to anyone, but especially those who are trying beauty treatments for the first time as Katy will always allay any fears and concerns they may have.






After my initial treatments with Katy – who is always very professional but also friendly and cheerful -  I have been back for more!  My hairy legs have always been a problem as they have, in the past, reacted to professional waxing, sugaring and my own attempts at creams and shaving.  After having a full leg wax with Katy I had absolutely no skin irritation – itching, in growing hairs etc -  and have already booked another session before I go on my summer holiday AND Katy tidied up my eyebrows which I’ve never had done before and am thrilled with the result.  As for the Oxyjet Energising Facial and De Luxe Energising Facial (paid for by my sister who could not believe how ‘up’ I was after my first two treatments), I’m due to have another soon.  My only worry is that when more people find out about Katy, it will be difficult to get an appointment at short notice!  To cover that, I’ve made appointments to fit in with special events coming up.  My doctor has been impressed with the change in me from being depressed and stressed-out to a more positive person and I’ve given her some of Katy’s leaflets.  As someone in their 60s, I wish I had a “Katy” around when I was much younger.  It’s never too early to start!  Thank you Katy.




A bikini wax virgin!

I had not gone to Katy with the intention of having a bikini wax, but was instead booked for a much needed half leg wax.  I have always wondered about having my bikini area done, but never managed to summon up courage to make enquiries, book, or go through with it.  As I was about to go on holiday and likely to wear a bikini, there seemed no time like the present.  When I gingerly asked Katy “do you do bikini waxes?” the reply was “of course, would you like me to do it now?”  I can honestly say that it was remarkably painless and far less an ordeal than I had imagined.  Katy is so reassuring and gentle, that there was nothing to worry about.  I am very pleased with the results and am intending to keep up the waxing routine even after my holiday.  MrsG



A bikini wax virgin!

I had not gone to Katy with the intention of having a bikini wax, but was instead booked for a much needed half leg wax.  I have always wondered about having my bikini area done, but never managed to summon up courage to make enquiries, book, or go through with it.  As I was about to go on holiday and likely to wear a bikini, there seemed no time like the present.  When I gingerly asked Katy “do you do bikini waxes?” the reply was “of course, would you like me to do it now?”  I can honestly say that it was remarkably painless and far less an ordeal than I had imagined.  Katy is so reassuring and gentle, that there was nothing to worry about.  I am very pleased with the results and am intending to keep up the waxing routine even after my holiday.  MrsG


After my initial treatments with Katy - who is always so professional but also friendly and cheerful - I have been back for more!  My hairy legs have always been a problem as they have, in the past, reacted to professional waxing, sugaring and my own attempts at creams and shaving.  After having a full leg wax with Katy I had absolutely no skin irritation - itching, in growing hairs etc - and have already booked another session before I go on my summer holiday.  Thank you Katy

Katy chatted to me in a very friendly way with me and explained each step of the waxing procedure.  I mentioned my chin and lip were in need of attention and she also did these for me.  I am very pleased with the results of my bikini line and facial wax.

9 months ago after years searching for a good waxing service I discovered Katy.  From the first time I met her I felt instantly relaxed.  Her waxing technique and products are fantastic, no more pain, no more rashes, thorough removal of hair and a totally professional treatment.