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Customer Feedback

Phone:  02380 266999

Email: katy@otterbournebeauty.co.uk

CUSTOMER FEEDBACK PAGE 2

Being new to the area I was delighted to find a therapist that uses hot wax, I was even more delighted with the results, Katy was professional & thorough. I highly recommend her.

'I really recommend Katy at the Garden Room to all my friends, she is absolutely lovely, calm and professional; I had my first bikini wax with her the other day which was a million times better than I imagined it would be! I felt in very good hands and she explains everything about the treatment step by step so there are no surprises and you're more at ease. I'd never been waxed down below before, although I had my eyebrows threaded elsewhere and to my pleasant surprise I can happily say my hollywood wax actually hurt less!  To anyone thinking about getting it done and being worried about the pain and the stories you might have heard, I honestly would put that all aside because the ordeal is far less traumatising than people say; and to those thinking is it awkward or embarrassing?... not at all! Katy was wonderful to someone who was a complete newbe to it all, I will definitely be going again before my holiday!


... This wax does what it says on the box - 'the only wax to take your clothes off for'!  I am a seasoned waxer of 25 years and was surprised at the Lycon Hot Wax waxing process.  Oil and wax together? Who would have thought? Using oil on the skin prior to applying the hot wax ensures that the 'pain' of waxing is largely reduced and erythema (reddish skin with a 'plucked chicken' appearance) is completely eliminated.  The key to the success of this process is of course the application of the wax by a seasoned master.  Thank you Katy for a friendly and very professional treatment.  I felt totally comfortable in your safe hands…  Look forward to seeing you on the 25th.


I have been meaning to write you a testimonial since my last wonderful facial.  Your facials are positively "facials extraordinaire".  Not only do you do the most perfect and relaxing facial massage, but the tender treatments just don't end there.  Your extra special treats and the fact that you go more than the extra mile, puts you in a class of your own.  I cannot recommend you highly enough for your professionalism, kindness and sheer pampering experience.

 

Just wanted to let you know I am thrilled with my treatment I had at the Garden Room.  The whole experience in a peaceful setting was so relaxing.  I am glad I have already booked my next appointment with you and am looking at having some of the other treatments you offer as well.  Many thanks


I usually have a regular brazilian or hollywood at a beauty salon in London (where i work), and pay Soho prices. But since being on maternity leave have been looking for somewhere more local – and what a find! The treatment with Katy went above and beyond any service I’d received before. In a nutshell this was the least painful and most thorough hollywood wax I’ve had.  Katy put me at ease immediately, was meticulous yet gentle and there was absolutely no tenderness afterwards. I don’t want to go anywhere else again!


I have struggled to find a decent place to go for a wax since returning from university. I could not recommend Katy enough, she made me feel comfortable, relaxed and fully informed me of the treatments without bombarding me with facts. I can honestly say it was the best waxing experience I have had and couldn't be happier. It is worth the 20 mile trip to know I am in highly professional hands and the results are exactly what I want. Thank you!!




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