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Customer Feedback

Phone:  02380 266999

Email: katy@otterbournebeauty.co.uk


I feel WONDERFUL! I’ve not felt this good in months.  You definitely have the touch thank you very much.  I’m telling all my clients about you.  I’m really impressed- I feel great thanks.

I met Katy at a stall she had set up to promote her excellent products and services at the Winchester Hat Fair. I hadn't been able to find a beauty salon I was happy and comfortable with since moving to Hampshire via Cornwall and Canada! Katy changed that. From my first treatment I was completely relaxed. It's a peaceful and warm setting despite the recent cold weather. Katy is friendly and professional. She knows her stuff. It's like a little oasis to recharge my batteries and unwind. Also it's easy to get to and there's free parking!

I am so pleased to have discovered Katy in her peaceful garden setting.  After having several leg and bikini line waxes with her I recently booked a facial and it was so relaxing I fell asleep!  I really did come out feeling so much younger and people have commented on my 'glow'.  Thank you, Katy!  The next treatment is already firmly in the diary.'

The Garden Room is a secluded and peaceful paradise in which to be pampered by Katy.  She is not only an expert Beautician but also a fun and loving person.  Time spent here offers the ME TIME we busy women of all ages need.

After visiting several different beauty salons over the years, my first visit to the Garden Room was in January 2008 and I was very impressed with the care I received.  Katy is so professional and knowledgeable but also friendly and sympathetic at the same time.  Nearly four years later, I am still going to her for treatments, the most recent a week ago for my "usual" Oxyjet Deluxe Energising Facial which I think makes me look better - and it certainly makes me feel better.  I have had nearly all Katy's treatments and would recommend them to anyone.  As someone in the "over-65"s bracket, I have at last got a beauty therapist to go to whom I know will make me feel and look better and who is so easy to get on with.

Please do not hesitate to contact Katy if you feel like having one of the treatments.  I do not think you will regret it - and no, I have not been asked to give this feedback.   I just would like others to be able to "chill out" in the Garden Room and make some time for themselves as I know I am able to cope better with life after Katy's treatments.

A real find. A perfect treat when stressed and in need of some 'me' time. Professional and thorough, nothing was too much effort to make my time there relaxed and rewarding. Bliss. Mrs c.         

I had a most delightful treatment, the best ever. thank you

I bought a voucher for my mum for Xmas and she chose an aromatherapy massage. She enjoyed it so much I have just bought her another one for her birthday. I'm particularly impressed that the vouchers are personalised- it makes a fantastic gift.

The peaceful atmosphere at the Garden Room with the soft music and wonderful aromas provides a totally tranquil retreat that all women should treat themselves to as often as they can – it’s money well spent as we all need some chill out time just for us away from work, the house, the children, the men and day-to-day life!  I can thoroughly recommend all the treatments I have experienced infact I have sent several of my friends  to see Katy, a number have received her hand made personalised gift vouchers for their birthdays!

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